Testo measures the facts. As market leader with the broadest range within the field, the company offers appropriate measurement solutions for players in the HVAC, Food, Pharma and others various industries. Under the motto 'be sure', the lifelong guarantee of accurate measurement is emphasized. Therefore, some 43 employees, including on-site technicians, commercial representatives, back office staff and marketeers, take action every day. However, it is not only about advising and selling, but guidance provided by the helpdesk as well as the training are standard deal of the service.
Measuring instruments require regular maintenance to maintain their accuracy, which is often not unimportant in the sectors where Testo's customers are active. Take a thermometer: you can surely imagine that one in a lab should be much more accurate than the one in your kitchen. For customers in that first category, correct calibration and regular recalibration are an indispensable part of the after-sales service. Managing Director Jeroen Van Der Kelen explains how BizzPro has been able to optimize this process for the company and their customers. After a previous successful collaboration - the application - Testo knew too well that our company has a lot to offer in the field of automation and digitization.
Accurate measurements are important and so is calibration. It gives users the confidence that the measurement results are correct. “Calibration” is simply comparing the measurements of a system or device to a reference standard that has been calibrated at a higher level. If a thermometer deviates slightly it’s values from the reference to which it is being compared, an 'adjustment' is required. Calibration is in theory only the 'comparison' and determination of the deviation, but often you can assume that the adjustment is part of that service. This is also the case with Testo.
This is not only limited to temperature: Testo offers professional calibrations for measuring humidity, air velocity, pressure, brightness and speed.
As mentioned earlier, this process must be carried out regularly in order to guarantee the accuracy of the instruments. As market leader for measuring instruments, Testo has a large customer base and therefore many calibrations that need to be done annually. It was used to be done on paper, with a calculator, but such manual processes have a high margin of error. They took up a lot of time and manpower.
So the goal was to digitize and automate. <span And that's what BizzPro is good for. With Testo's Bart Peeten as the driving force behind the project, we looked together for the perfect solution.
"That efficiency and ease of use of the tool is a relief for our staff and technicians," says Jeroen. "And on top of that, it's an asset that we can also play out to new personnel," he adds. The traditional first-in-first-out principle of the devices was exchanged for a more efficient method. "Thanks to the software, we know which devices need calibration, and we can take different devices that need the same test together," says the Managing Director. That saves a lot of time and also puts the most important tasks first.
The software also eliminates the need for manual calculations, and with a single click you can check whether everything matches within the reference values. This was done first with templates, Excel files and separate scans. Enormously cumbersome compared to the new and improved system. And especially important for Testo, as a company where the customer is central: it also means an upgrade for them. Calibration is always accompanied by an official certificate, which they can now easily retrieve digitally via a QR code. They get a login, and can consult their history. In this way, Testo helps with lighting the administration.
Testo and BizzPro have two collaborations in the meantime on the counter. Completely different projects, but both have an enormous impact. Testo and BizzPro realize that companies that choose the digital path make a head start. Especially in the times of Covid-19, they prefer to innovate as quickly as possible, and the fact that BizzPro takes action as quickly as possible is just great. "A collaboration that has never disappointed us, on the contrary, it happens within the timeframe, within budget, with promised quality," Jeroen concludes. In other words, the expectations were met. We are curious to see what challenge Testo will come up with in the future!
De firma afbraakwerken en grondwerken, De Meuter nv, is één van de grootste spelers in zijn domein in België . Al meer dan 50 jaar zijn ze actief in o.a. sloopwerken, grondwerken, sanering en recyclage. BizzPro is al jaren de vaste IT-partner van De Meuter op gebied van soft- en hardware oplossingen. Zo ook voor het project Compangnon.
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Testo measures the facts. As market leader with the broadest range within the field, the company offers appropriate measurement solutions for players in the HVAC, Food, Pharma and others various industries. Under the motto 'be sure', the lifelong guarantee of accurate measurement is emphasized.
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BizzPro is the 360 ° ICT partner that relieves your company from your digital issues. Optimizing and digitizing processes is our expertise, making your organization successful is our goal.
